Second Line Support Engineer

Job Title:              Second Line Support Engineer
Location:              Chippenham, Wiltshire
Compensation:    Competitive Salary + Benefits
Role Type:           Full time / Permanent
Role ID:               SF61918

At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Second Line Support Engineer at our Colerne, Wiltshire site.

The Role
As a Second Line Support Engineer, you’ll have a role that’s out of the ordinary. You will have the opportunity to join a team at an evolutionary point the of the Skynet project, replenishing the infrastructure in line with our service delivery wrap as part of the Skynet 6 programme.

Day-to-day, you’ll be required to complete both scheduled and unscheduled maintenance tasks as part of a team providing solutions to complex engineering problems. The Second Line Engineer is an integral part of the escalation team for the Skynet Network.

• Complete routine and scheduled maintenance in accordance with work orders, maintenance schedules and support documentation.
• Drive reactive maintenance and continuous improvement.
• Report, diagnose, troubleshoot, and resolve system alarms and anomalies.
• Compose comprehensive fault reports and accurately record all details of maintenance activities.
• Work closely with other stakeholders and Operational support teams to ensure delivery of satellite services.
• To provide out of hours technical on-call support to the Operations team.

This role is full time, 37 hours per week and is based on site.

Essential Experience of the Second Line Support Engineer

• ComPTIA Network + or relevant experience.
• Understanding and experience of maintaining High Power Radio Frequency transmission and antenna systems.
• Working at Height competencies.
• Competent in the installation and repair of Fibre and Copper cable systems.
• Proven experience maintaining, and fault diagnosis of equipment used in satellite communications including control and monitoring systems.
• Good organisational skills, ability to prioritise workloads, with a sense of autonomy.

Qualifications for the Second Line Support Engineer 

• Higher National Certificates or above in Electrical and Electronic Engineering or relevant evidence of experience.
• Cisco Certified Network Associate qualified/competent.
• Project management experience.
• A full UK driving licence.

Security Clearance
The successful candidate must be a sole UK national who is able to achieve and maintain Security Check (SC) security clearance for this role.

Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk).

What We Offer 

• Generous holiday allowance 
• Matched contribution pension scheme, with life assurance
• Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
• Employee share scheme 
• Employee shopping savings portal
• Payment of Professional Fees
• Reservists in the armed forces receive 10-days special paid leave 
• Holiday Trading is a benefit that allows the majority of employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement
• ‘Be Kind Day’ enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity
• Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing
• Opportunity to work with innovative technology
• A dynamic working environment
• A relocation package for those outside of the region

Babcock International 
For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal. 

We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email careers@babcockinternational.com with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview.

Closing Date: 06/02/2025

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