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Operations Manager


London, GB, SE1 1UN

Onsite or Hybrid:  Hybrid

Operations Manager


Location: Southwark, London

Business Unit: LFB Training


Purpose of role


This role will provide an efficient and effective Site Operations function for the business such that business targets and objectives for growth, income and margin are achieved, and all customer & stakeholder requirements are met consistent with statutory & legal obligations.


Key tasks        


  • To develop a site operations strategy, maximising the utilisation and Life Cycle plans for the Beckton and Park Royal training centres, including planned maintenance and business continuity for 7-day per week training delivery.
  • To lead the successful operations management of all sites, including Babcock training centres and LFB leased sites.  Managing cleaning contracts, reception, liaison with FM, logistics and equipment support to ensure efficient and cost-effective training delivery, working closely with central supporting functions in property, commercial and facilities management.
  • To provide contract management for the Severn Park training centre in Bristol, line managing the operational and facilities management teams and the planned maintenance schedule for the site.
  • Business Management: Lead, coordinate, and manage the property strategy and site operations ensuring appropriate quality (people, financial or assets) are identified, put in place and developed to meet business strategies and strategic direction, standards and requirements.
  • Resource Management: Execute appropriate and timely strategic reviews of all sites to ensure alignment of Training & Education function with and support of business strategies, customer and stakeholder requirements consistent with business and regulatory requirements.
  • Personnel Management: Ensure that self and all staff members are fully up to date with mandated training and Personal Development Reviews. Appropriately recognise and reward strong staff performance.
  • Relationship Management: Ensure processes are in place to maintain contract and develop relationships with internal and external stakeholders to ensure full compliance of the business with requirements, regulations and customer requirements.
  • Business Growth Support: Identify business opportunities within the existing and new customer base, ensure assemble and submission of bids and tenders to grow the business consistent with business financial and growth targets.


What do I need to do the role? 




  • National Vocational Qualifications (NVQ) Level 5 in Leadership and Management (Nebs / ILM / IWFM) or equivalent - desirable
  • NEBOSH General Health and Safety Certificate. Or be willing to achieve this within 12 months of taking up the role.




  • Developing and managing training facilities
  • Managing site resources and logistics
  • Implementing national standards for H&S
  • Managing technical staff


Application Guidance


If you are currently employed by Babcock please let your line manager know that you’re applying for this vacancy.  You should also let them know if you are attending an interview or assessment for a role.


Please note that you will not be able to access the vacancy details after the closing date so you may wish to keep a copy of this advert and any supporting documents for your records.


We are committed to building an inclusive culture and strive to attract talent who thrive in an inclusive and flexible working environment. 


If you have a disability or need any reasonable adjustments during the application and selection stages please let us know and will respond in a way that best fits your specific needs.


Closing date: 25th November 2022


Job Segment: Manager, Business Manager, Management

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