Access Officer

Location:

Devonport, Plymouth, GB, PL1 4SG

Onsite or Hybrid:

Job Title: Access Officer

Location: Plymouth, Devon

Compensation: £26,379 + Benefits

Role Type: Full time / Permanent

Role ID: SF69902

Be the Gateway to One of the UK’s Most Strategic Sites

At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as an Access Officer at our Devonport Royal Dockyard site.

The role

As an Access Officer, you’ll have a role that’s out of the ordinary. This is an opportunity to work in a fast-paced, customer-facing environment where attention to detail and professionalism make a real difference to national security and operational success.

Day-to-day, you’ll be the first point of contact for all visitors and employees entering the Royal Devonport Dockyard - a site critical to the UK’s naval operations. Your role ensures that access is managed securely and efficiently, supporting compliance with Ministry of Defence requirements.

Deliver a professional customer service as the gateway to the Devonport site
Provide an efficient counter service ensuring compliance with MOD contract requirements
Process site access applications, including VIP visits and pass renewals
Identify and implement process improvements for efficiency and value for money
Promote team ethos and strive to meet contractual Key Performance Indicators

This role is full time, 35 hours per week and is based on site at Devonport Royal Dockyard. You may be required to work a morning shift including 06:30 – 14:30, Mon – Thursday and 06:30 – 11:30 on a Friday.

Essential experience of the Access Officer

Good knowledge of IT systems
Strong customer service skills
Ideally, experience in a security-related role (advantageous but not essential)
Ability to work accurately and efficiently in a busy environment
Excellent communication and interpersonal skills

Qualifications for the Access Officer

GCSEs in Maths and English (preferred)
NVQ in Customer Service (advantageous)

Security Clearance

The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role.

Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk).

What we offer

Generous holiday allowance
Matched contribution pension scheme, with life assurance
Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
Employee share scheme
Employee shopping savings portal
Payment of Professional Fees
Reservists in the armed forces receive 10-days special paid leave
Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually.
‘Be Kind Day’ enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity
Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing.

Babcock International

For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal.

We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email careers@babcockinternational.com with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview.

Closing date: 02/12/2025

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