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Service Development Manager

Location: 

Corsham, GB, SN13 9NP

Onsite or Hybrid:  Hybrid

Job Title:                Service Development Manager
Location:                Corsham, Wiltshire
Compensation:      Competitive Salary + Benefits
Role Type:             Full time / Permanent
Role ID:                 SF57334

 

At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Service Development Manager at our Corsham site.

 

The role
As a Service Development Manager, you’ll have a role that’s out of the ordinary. By preparing and developing proposals for new services in support of the Skynet Service Delivery Wrap contract, ensuring that we can respond to the customers evolving needs.

 

Day-to-day, you’ll manage responses to customer service requests including the development and coordination of inputs to the service proposals to ensure timely submission of proposals, as well as:

 

  • Establish and lead multi-functional teams to achieve objectives within set timelines, budgets, and quality standards.
  • Facilitate meetings, supporting the presentation of proposals at internal gate meetings in line with the governance process.
  • The Identification of business opportunities.
  • Leading Babcock response to customer requirements for incremental business.
  • The Identification and implementation of continuous improvement to the way the department operates.

 

This role is full time and provides hybrid working arrangements with 2-3 days in the office/onsite and 2-3 days working from home.

 

Essential experience of the Service Development Manager

  • Understanding and/or experience of ITIL V3 or v4.
  • Bid Management: Association of Proposal and Bid Management Professionals (APMP) and Shipley bid management techniques.
  • Understanding of commercial and/or satellite communications is required for this role.


Qualifications for the Service Development Manager

  • Project Management qualifications and experience in one of the following or similar: Association for Project Management (APM) Project Fundamentals Qualification (PFQ), Project Management Institute (PMI) Certified associate in project management (CAPM).

.

Security Clearance

The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role.

 

Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk).

 

What we offer 

  • Generous holiday allowance 
  • Matched contribution pension scheme up to 8% of salary, with life assurance
  • Employee share scheme 
  • Employee shopping savings portal
  • Payment of Professional Fees
  • Reservists in the armed forces receive 10-days special paid leave 
  • Holiday Trading is a benefit that allows the majority of employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement
  • ‘Be Kind Day’ enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity
  • Flexible working – we give people more options to better integrate their work and personal life, whilst ensuring that business needs are met. 

 

Babcock International 
For over a century Babcock  has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal. 

 

We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email careers@babcockinternational.com with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview.


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