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Programme Quality Lead

Country/Region:  GB
City:  Bristol

Make a difference with us
We have an exciting opportunity for an experienced Quality professional working within Mission Systems. 
 
Mission Systems is transforming and we need you to support our key leaders in forging new paths, leading their teams through exciting and challenging change. You’ll be a key partner in the implementation of our ambitious growth plans as part of the Programmes Quality team and you will use your proven experience to promote quality throughout the project lifecycle and supply chain.
 
The difference you will make
The immediate scope of this role is to be the focal point for Quality on one of our most important programmes, as part of the programme leadership team. You will provide advice, guidance and support to the business on all matters related to quality, ensuring outputs meet customer and regulatory requirements in a timely manner. Your responsibilities will include:
 
•    Leading the quality team deployed on the project, setting quality policy and standards, coordinating resources, managing priorities, escalating risks and striving to make it a great team to be part of.
•    Being the point of contact for customer quality matters, continuing to develop the excellent existing relationship with the customer, and representing Quality in relevant forums.
•    Identifying, planning and implementing a program of activities, via a contract Quality Plan, to provide assurance project throughout the project lifecycle.
•    Reporting on programme quality performance internally and to the customer, identifying opportunities to improve. Undertaking investigations and recommending/leading improvement actions because of significant discrepancy, complaint, process failing or trended under-performance.
•    Identifying customer needs and contractual quality requirements, and determine innovative, robust solutions that provide value, confidence and consistency for the business and the customer.
 
Who we’re looking for
This exciting opportunity will suit someone who is a dynamic, diligent and tenacious team player who has a background and interest in the improvement of how we implement quality in an organisation.
 
The role requires someone with leadership characteristics, comfortable communicating with members of senior management teams, providing clear and concise information and responding in an appropriate manner. 
 
This would be ideal for an existing experienced Quality professional in a similar role or someone looking to step up and take on this responsibility.


Experience
We are looking for a proficient quality assurance engineer with considerable practical, hands-on experience in a related industry and be familiar with how quality applies throughout a product or service delivery lifecycle. You should have experience of implementing quality improvements and encouraging culture change within an organisation, experience of auditing quality ISO9001 management systems, an excellent working knowledge of quality tools and problem solving techniques, and be able to provide guidance to others in their use (e.g. Pareto, FMEA, 5 why’s, 8D, etc.) and knowledge of continuous improvement tools and able to give examples of how you have used them in previous situations.
 
Skills and attributes
You should have strong attention to detail with the ability to review technical documentation. You should be self-motivated, and can work within a group or individually with the ability to understand engineering drawings, procedures and specifications of all disciplines. You should have a flexible approach to the workload and should be computer literate with good keyboard skills and understanding of MS Office applications

 

Education and qualifications
You will require an ONC, HNC or NVQ Level 3 qualification in a quality, science, engineering discipline. Membership of a recognised quality institute e.g. CQI would be desirable and you should be an ISO 9001 auditor


In return for your skill and passion, you’ll get:
•    Flexible working (full or part time considered, minimum 30 hours per week)
•    Autonomy to perform the role
•    The opportunity to make a real impact, partnering on an ambitious culture transformation programme within Babcock’s’ fastest growing business unit

 

As well as:
•    Holiday entitlement: 25 days, plus bank holidays 
•    Pension scheme with employee pension contributions matched up to 8% of salary, with life assurance
•    Our Babcock Rewards Platform allows you to choose from a range of benefits that best meet your needs, including: critical illness insurance, travel insurance, healthcare cash plan, dental insurance, childcare vouchers, bike scheme, shopping offers and discounts
•    Employee Share Scheme
•    Free, independent employee assistance programme, offering confidential information, support and counselling, 24 hours a day, 7 days a week, 365 days a year
•    Professional memberships, personal development training and opportunities
•    If you are a reservist in the armed forces, we provide up to ten days special paid leave in support of your training commitments

 

Where it all fits in:
Mission Systems forms a critical, and growing part of Babcock’s Marine organisation.  As a trusted provider for global defence & security, we have a wide portfolio of best in class technical solutions that enable our customers to carry out their missions. It’s a really exciting and fast paced business carrying out a diverse range of activities. Mission Systems employs over 1,200 people across the UK and overseas with the largest sites based in Bristol, Plymouth and Ashchurch.
The Critical Communications Business Unit is over 200 personnel strong with in excess of 70% skilled Engineering staff. We have an ever increasing portfolio of opportunities and an ambition for success and to grow. We also embrace the multitude of internal employee networks support and foster diversity and inclusion within our Babcock team, connecting people across the business and empowering them to achieve their potential. Our Diversity and Inclusion strategy amplifies their influence.


Other need to knows:
•    You must be able to achieve the appropriate security clearance level for this role
•    We are happy to talk about flexible working.  Please ask about alternative patterns of work at interview.

 

Application Guidance
Please let your line manager know that you’re applying for this vacancy.  You should also let them know if you are attending an interview or assessment for a role.
Please note that you will not be able to access the vacancy details after the closing date so you may wish to keep a copy of this advert and any supporting documents for your records.
All applications should be made online. Please use a desktop PC or laptop to create your account, then you’ll be able to apply to jobs from mobile devices. If you experience difficulties, please click here. Recruitment correspondence is normally by email so please check your email account and spam folder regularly.
We are committed to building an inclusive culture and strive to attract talent who thrive in an inclusive and flexible working environment. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know and will respond in a way that best fits your specific needs.


Armed Forces Covenant
We are proud to support the armed forces community by honouring the Armed Forces Covenant. We recognise the value that Serving Personnel, both Regular and Reserves, Veterans, Uniformed Cadet Instructors and Service Families contribute to our business and the United Kingdom. As part of the Covenant, Babcock offers Reservists and Uniformed Cadet Instructors up to 2 week’s special paid leave to help them meet their commitments. To find out more please click here.


Babcock International Group
For more than a century, Babcock has been trusted to deliver bespoke, highly skilled engineering services. We help customers in the UK and around the world to improve the capability, reliability and availability of their most critical assets within four market sectors; Marine, Land, Aviation, and Nuclear. We’re committed to providing a great employee experience in a supportive and engaging environment. You’ll benefit from excellent career and learning and development opportunities to ensure that you grow and achieve your full potential.
This role is within the Marine Sector of Babcock International Group, which delivers a wide array of complex through-life marine engineering services to defence and civil customers across the globe. These range from UK and international naval fleet support, commercial marine, engineering consultancy, weapons handling, equipment support, intelligence, cyber security and training.  

 

Closing date - 25/10/21

 

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