Applications Support Analyst

• Work in a supported flexible and agile work environment 
• Provide technical support delivering operational and project outcomes
• Collaborate and work with diverse stakeholder groups 

About the Role

Are you passionate about providing top-notch operational support for software applications? Babcock Australasia is seeking an IT Support Specialist to join our dynamic Business Solutions team. You will assist internal customers by resolving issues, enhancing system capabilities, and ensuring the seamless use of our ERP platforms and business applications.

Your key responsibilities include supporting systems, networks, and technologies, developing software enhancements, and implementing best practices. You will conduct reviews and investigations, offer advice and guidance to colleagues, and enhance system understanding and capabilities.

Additionally, you will plan and manage system integration, support business change, and provide ongoing support for all ERP applications. You will also produce and maintain operational, technical, and support documentation, support the collation of business requirements, and assist technical architects in the design process.

To be successful, you will bring:

• Australian Citizen with the ability to obtain and maintain a Defence security clearance;
• Experience and/or understanding of development, administration, and configuration experience in a global enterprise environment within multiple domains    
• Proven ability to work both autonomously and in teams, with internal and external stakeholders, successfully delivering project and operational outcomes. 
• Experience providing technical support to multiple business sectors with a diverse application portfolio as well as understanding the business requirements.
• Exceptional communication skills and the ability to build relationships with end-users at all levels of the organisation, as well as external vendors.
• Strong troubleshooting skills that allow you to pull together multiple resources and tools to understand and resolve complex IT issues.

Your future at Babcock – what we offer you 

• Our work life integration policy offers attractive leave entitlements including (not limited to) wellbeing leave, volunteer leave, paid parental leave, defence reservist leave, and we are proud to be a Work180 endorsed employer. 
• Babcock’s supportive and engaging environment, coupled with our capability framework, aims to advance your career with internal development programs, self-led learning modules through LinkedIn Learning and access to study leave. 
• Our beRewarded platform offers endless discounts across retail, health, entertainment, travel and much more, plus novated leasing options and corporate shares plan. 
• As a principles driven organisation, our weRecognise program aims to recognise the outstanding work our people do each and every day in line with our Principles which are Be kind, Collaborate, Be Curious, Think Outcomes, Be Courageous and Own & Deliver.

Who we are

Babcock Australasia combines the best talent and in-country expertise while leveraging the rich 130+ year global heritage of Babcock International Group, a FTSE 100 international defence company. 

Our team of 1,800+ experienced staff ensure critical services and assets are readily available, affordable, and future proof. From maritime sustainment and secure communications, to lifesaving helicopter missions and managing critical fleets, we ensure our customers are equipped to fulfil their mission

So, if you would like to join us and help create a safe and secure world, together, please apply via the ‘Apply Now’ button below.

To learn more about Babcock visit www.babcock.com.au

We welcome applications from candidates from all backgrounds and experience however, due to the defence orientation of this role, the successful candidate must be eligible to obtain a Security Clearance, as defined in the AGSVA guidelines.

Please note, should your application progress you may be required to complete pre-employment checks.  These checks may include but not limited to, reference checks, police check, security check, qualifications and right to work.

Babcock Australasia is a Circle Back Initiative Employer - we commit to respond to every applicant

Job Req ID: 74142