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Access Officer - 52 week FTC

Country/Region:  GB
City:  Plymouth

Job Title: Access Officer (Receptionist)
Location: Plymouth, Devon, GB, PL1 4SG
Compensation: £21, 435
Role Type: Full time, 52 week Fixed Term Contract
Job ID: SF41195


Have you got receptionist experience and looking for a new exciting role? Are you computer competent and enjoy a customer-facing role? If so, then an Access Officer could be a role for you!


Who we are looking for?


Here at Babcock International, we are looking for an Access Officer to join the team in the reception centres in Devonport. This is a fantastic opportunity to use your customer service skills to help ensure Babcock are effective in supporting and delivering a secure site. You will be the first contact people will have when visiting the dockyard.

You will be working in a team administrating all site access, traffic applications and dealing with the Naval Base customers face to face. Training will be provided on the IT systems, however computer skills are essential for this role.


What will you be doing?

Your main responsibilities will be: 

  • To provide a professional customer service and gateway to the Devonport site.
  • To provide an effective and efficient counter service to ensure that Babcock Marine is in compliance with MoD contract requirements.
  • Processing all of the Naval Base applications for site traffic and access including VIP visits.
  • To review and identify improvements in processes with a view to continually improve the working environment, bringing in efficiencies and effective outputs that are value for money.
  • Promote the team ethos in the reception centres.
  • Strive to meet the contractual KPI’s.


The experience you’ll bring 


  • You will need customer service experience, ideally in a receptionist role.
  • You will need the ability to use and pick up computer software quickly.
  • 5 GCSE’s including English & Maths (or equivalent). 
  • You will have completed or willing to complete NVQ 2 Administration.
  • You will need to satisfy security requirements. This may require you to hold or be eligible/capable of achieving ‘Security Check’ (SC) clearance.


What a role with Babcock offers? 


  • Enhanced employment terms and conditions
  • Money purchase pension scheme
  • Life assurance
  • Share ownership scheme
  • Occupational health services
  • Flexible working hours
  • Career opportunities, advice and guidance from our Learning & Development teams


About Babcock International and Devonport

For more than a century, Babcock, the Aerospace and Defence Company, has been trusted to deliver bespoke, highly-skilled engineering services. We help customers in the UK and around the world to improve the capability, reliability and availability of their most critical assets within the four market sectors of Marine, Land, Aviation and Nuclear, underpinned by a deep understanding of technology integration, unique infrastructure and specialist training.

You will be based at Devonport Royal Dockyard in Plymouth, Devon. Working at Devonport puts the best of the South West at your fingertips. Amazing scenery, vibrant towns and numerous leisure opportunities - It’s why Devon and Cornwall are such a desirable place to live and work.
Comprising of 14 dry docks, four miles of waterfront and 25 tidal berths, Devonport is the base for numerous surface vessels as well as the base and refit centre for the Trafalgar-class nuclear-powered submarines. Devonport has also recently been selected as the base port for the Navy’s new Type 26 frigates and will become the maintenance centre for the future submarine programme. 


Armed Forces Covenant


We are proud to support the Armed Forces community by honouring the Armed Forces Covenant. Click here to find out more.

Application Guidance: 


All applications should be made online.

We are committed to building an inclusive culture and strive to attract talent who thrive in an inclusive and flexible working environment. If you have a disability or need any reasonable adjustments during the application and selection stages, please let us know and will respond in a way that best fits your specific needs.
Please follow the link when you apply to find out more about how COVID-19 is impacting Recruitment and On-boarding for applicants.

Job Segment: Engineer, Nuclear Engineering, Engineering

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