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Web Application Support Analyst

Country/Region:  GB
City:  Keynsham

Job Title:            Web Application Support Analyst
Location:           Keynsham, Bristol, GB, BS31 2YH
Compensation: Competitive + Benefits
Role Type:        Full time/ Permanent 
Role ID              40907


Babcock Corporate Services (BCS) is a global function, with our largest site being Lakeside in Portsmouth, but we operate from multiple sites around the world. BCS supplies and operates all IT, security, procurement, and finance Shared Services. 

We are embedded alongside the operations that we serve, enabling us to maintain close working relationships that support delivery to our customers. We drive standardisation, simplification, and automation across Babcock, to help generate sustainable value for the group and our external customers.
Who we are looking for?
We are looking for a Web Application Support Analyst to join an established team who provide high quality support and expertise for the operation of the hosted web applications and CITRIX Infrastructure delivery platform. 
The role would be suited to someone with IT knowledge looking to progress their career within a diverse and dynamic business.
What will you be doing?
•    Working with the team to maintain the high availability of core infrastructure applications and services, which includes web applications, application services for messaging, monitoring, patching, deploying updates, and supporting 
•    Installing and configure new applications, supporting and upgrading through life, plus using available software and specialist monitoring tools to support the monitoring, troubleshooting and auditing of core Infrastructure applications systems and services.
•    Conduct investigations of operational problems, makes proposals for improvement, and implements them when appropriate using the usual control procedures.
•    Ensuring systems are backed up correctly via the backup tape swapping rota including offsite tape storage
The experience you’ll bring 
•    Knowledge of Exchange, Skype, Solarwinds, SCCM.
•    Experience using Databases, SQL and of Windows operating systems.
•    Supporting web applications and CITRIX services 
•    Knowledge of VMware for infrastructure support.
•    Some knowledge of Linux operating systems is desirable


What a role with Babcock offers?
•    Generous holiday entitlement
•    Pension Plan
•    Access to make a difference for a sustainable environment for future
•    A tailored personal development and training programme.
•    Autonomy. Trusted and empowered to deliver and be your best.


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Application Guidance: 
All applications should be made online.
We are committed to building an inclusive culture and strive to attract talent who thrive in an inclusive and flexible working environment. If you have a disability or need any reasonable adjustments during the application and selection stages, please let us know and will respond in a way that best fits your specific needs.

Please follow the link when you apply to find out more about how COVID-19 is impacting Recruitment and On-boarding for applicants.


Closing Date: 5th June 2022

Job Segment: Help Desk, Information Technology, Technical Support, Embedded, Developer, Technology

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