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Web Applications & CITRIX Infrastructure Support Analyst

Country/Region:  GB
City:  Bristol

Job Title:               Web Application Support Analyst
Location:               Bristol, UK - onsite
Compensation:     Attractive salary + benefits
Role Type:             Full time / Permanent
Role ID:                 SF45981

Let’s meet goals together


At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Web Application Support Analyst at our Bristol site
As an international defence company, we support and enhance our customers’ defence and security capabilities and critical assets, meeting their requirements of value for money, increased availability, modernisation and flexibility


Babcock Corporate Services (BCS)

The Web Application Support Analyst role is based within our Babcock Corporate Services (BCS) business unit


Babcock Corporate Services (BCS) is a global function, with our largest site being Lakeside in Portsmouth, but we operate from multiple sites around the world.  BCS supplies and operates all IT, security, procurement, and finance Shared Services.  We are embedded alongside the operations that we serve, enabling us to maintain close working relationships that support delivery to our customers. We drive standardisation, simplification and automation across Babcock, to help generate sustainable value for the group and our external customers


The role

The difference our new Web Application Support Analyst will make
As a Web Application Support Analyst, you’ll have a role that’s out of the ordinary. With your skills and experience, you’ll provide high quality support and expertise for the operation of the hosted web applications and CITRIX Infrastructure delivery platform. 


Day to day, you’ll be working with the team to maintain the high availability of core infrastructure applications and services, which includes web applications, application services for messaging, monitoring, patching, deploying updates, and supporting.


At Babcock, we have a history of helping talent go far. With our track record of innovation, you’ll continually develop your knowledge and expertise. 

We offer flexible working to give people more options to better integrate their work and personal life, whilst ensuring that business needs are met. This role requires for you to work five days a week in Bristol office as it’s a non-agile fixed location role.  This is due to need to support MOD Secret systems on site.


Essential experience

•    Knowledge of Exchange, Skype, Solarwinds, SCCM.
•    Experience using Databases, SQL and of Windows operating systems.
•    Supporting web applications and CITRIX services 
•    Knowledge of VMware for infrastructure support.
•    Some knowledge of Linux operating systems is desirable
•    Must hold or have ability to obtain DV and SC security clearance


What we offer

Generous benefits including:
•    Generous holiday allowance of 25 days plus bank holidays 
•    Reservist in the armed forces receive 10 days special paid leave 
•    Matched contribution pension scheme up to 8% of salary, with life assurance
•    Pension members – death in service 4 times base salary
•    Paternity – 2 full weeks pay
•    Maternity & Adoption leave - 20 weeks full pay – 13 weeks SMP
•    CSP - Up to 5 years service - 26 weeks full pay, 5 to 10 years service – 39 weeks full pay, 10 years plus – 52 weeks full pay
•    Working from home and flexible work patterns 
•    Employee assistance programme supporting physical, mental and financial wellbeing 
•    Flexible benefits, including cycle to work scheme, discounts and our Share Ownership Scheme
•    Autonomy. Trusted and empowered to be at your best


Babcock International 

For over 130 years, we have helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal. Change begins with our people and our shared Principles: be curious; be courageous; own and deliver; think: outcomes; collaborate; and be kind. These values not only guide the way we work, but also our efforts to reach net-zero carbon. Yes, our ambitions are big, but together, we can achieve them.


Armed Forces Covenant

We are proud to support the Armed Forces community by honouring the Armed Forces Covenant. If you are a reservist in the armed forces, we provide up to ten days special paid leave in support of your training commitments.
Application Guidance

All applications should be made online. If you have a disability or need any reasonable adjustments during the application and selection stages, please let us know. We’re committed to building an inclusive culture where everyone’s free to thrive.  We are happy to talk about flexible working - please ask about alternative patterns of work at interview.


Closing date: 19th August 2022


Job Segment: Technical Support, CSR, Help Desk, Information Technology, Linux, Technology, Management

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