Quality Assurance Business Partner

Posting Date: 04 August 2020

Location: Bristol, GB, BS3 2HQ

Company: Babcock

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Make a difference with us


We are looking for people to collaborate with us on our transformation journey and make a positive impact on our business.

The difference our new Principal Quality BP will make

An excellent opportunity for a Principal Quality Business Partner has opened up within our Quality team.  The Quality team works across the DST business, actively supporting projects and ensuring that products get to our customers to the highest standards. You will champion high performance, challenge the status quo and actively propose new ideas on how we can make things better. In this role, you will provide Quality leadership and direction to the Head of Business, Design and Build acting as a strategic and planning partner. You will work along with the Programmes team to support growth of the business.


Who we’re looking for


This role requires someone for whom collaboration and working in partnership comes naturally. We’re looking for someone who’ll bring big ideas and solve complex problems with simple and elegant solutions. If you are someone who will continuously champion high performance, challenge the status quo, and speak up when we need to do better, you will thrive in this role. We seek an experienced, quality professional with practioning knowledge of engineering-oriented Quality tools, continuous improvement and cultural change.




Typical tasks and responsibilities include:


  • Developing and leading the Quality strategy for Design and Build, gaining agreement and sponsorship by their line management and Head of Business.
  • Leading the delivery of the Assurance Programme across the Build business including review and approval of Quality Plans.
  • Working closely with the Delivery Team and others to ensure business success and to resolve quality and technical issues.
  • Providing coaching and support on quality related matters at all levels across the Business.
  • Ensuring compliance with Defence Systems Technology (DST) Quality procedures and processes and with DST Quality Management System, undertaking internal audit and coordinating management review.
  • Developing and leading the Continuous Improvement programme, supporting the development of an improving Quality culture.
  • Identifying and resolving all customer-focused issues or under-performance.
  • Supporting the business on requirements to meet new Standards relevant to the business, particularly those specific to new projects and activities.
  • Guidance and training on appropriate Quality tools and methods to ensure application.
  • Working closely with the Quality function, DST and ensuring alignment of Business and Quality functional objectives.




  • Recognised professional qualification and proven experience in the application of Continuous Improvement (Lean) methods.
  • DSP Submarine Quality Assurance Course.
  • Chartered Member of the CQI.
  • Lead Assessor Course (UKAS Accredited).




  • Experience of leading change management and improvement programmes.
  • Experience in leading technical multi-functional teams.
  • Experience in stakeholder management, working laterally and vertically to influence and guide direction.
  • Some experience of manufacturing processes including, welding, machining, NDT, pressure testing and mechanical / electrical assembly.
  • Experience in interpreting Voice of the Customer and raising customer profile.
  • Some knowledge of manufacturing processes including welding, machining, NDT, pressure testing and electrical assembly.
  • Ability to review technical documentation and interpret engineering drawings, procedures and specifications.


Skills and attributes


  • Good analytical skills and proficient with Microsoft Office. 
  • Excellent communication skills both written and verbal. 
  • Self-motivated, and can work within a group or individually.
  • Methodical with excellent attention to detail.
  • Good time management skills, used to working to meet tight deadlines.
  • Flexible and able to adapt to meet changing priorities and deadlines.
  • Good verbal and written communication skills are essential.


In return for your skill and passion, you’ll get:


  • A great opportunity to work in a dynamic and engaging procurement function supported by colleagues who will help you to achieve your full potential and strive for continuous improvement.
  • Flexible working – we give people more options to better integrate their work and personal life,
    whilst ensuring that business needs are met
  • Opportunity to work with new technology
  • Growth opportunities and potential to develop new skills
  • Opportunities to travel within the UK
  • Potential to travel internationally
  • A dynamic and updated working environment
  • Autonomy to perform the role
  • To work on some of the most exciting engineering projects this country has to offer
  • Excellent development opportunities
  • The honour and responsibility of equipping our armed forces
    As well as: (keep all these standard benefits in)
  • Holiday entitlement: 25 days, plus bank holidays
  • Pension scheme with employee pension contributions matched up to 8% of salary, with life assurance
  • Our Babcock Rewards Platform allows you to choose from a range of benefits that best meet your needs, including: critical illness insurance, travel insurance, healthcare cash plan, dental insurance, shopping offers and discounts
  • Employee Share Scheme
  • Free, independent employee assistance programme, offering confidential information, support, advice and counselling, 24 hours a day, 7 days a week, 365 days a year
  • Professional memberships, personal development training and opportunities
  • If you are a reservist in the armed forces, we provide up to ten days special paid leave in support of your training commitments

Where it all fits in:

Defence Systems Technology (DST) forms a critical, and growing part of Babcock’s Marine organisation. Our dynamic and motivated leadership team is committed to an exciting transformation agenda that will help DST to innovate, modernise and create a more people-focussed business that can support our customers’ mission.  Working across a range of exciting design, manufacture and support projects, DST employs approximately 1,500 people across the UK and overseas with the largest sites based in Bristol, Plymouth, Portsmouth and Ashchurch.
As the critical friend of the business, the quality team works across projects to ensure that products get to our customers fault-free. This friendly and hardworking team is focussed on perfection. For 50 people, across four sites, every day is different. From watching metal being formed at a supplier, to inspecting our products onboard a submarine, it’s a job for those who relish variety and challenge.
A number of employee networks support and foster diversity and inclusion within Babcock, connecting people across the business and empowering them to achieve their potential. Our Diversity and Inclusion strategy amplifies their influence.


Other need to knows:


  • This role is based at our Ashton House, Bristol site.  Bristol is a vibrant city in south west England with a wide range of attractions, landmarks, events and shopping. It has excellent transport links and is only 1.5 hours from London by train.
  • Travel: UK and potential to travel abroad as required
  • The successful candidate must be able to achieve the appropriate security clearance level for this role.
  • We are happy to talk about flexible working.  Please ask about alternative patterns of work at interview.
  • Your safety and wellbeing are of paramount importance to us and health and safety is an integral part of our business. We operate in a high-risk environment; therefore we are looking for people who share our understanding and respect for health and safety for ourselves and each other to ensure that everyone goes home safe every day.


Application Guidance

Please note that you will not be able to access the vacancy details after the closing date so you may wish to keep a copy of this advert and any supporting documents for your records.
All applications should be made online. Please use a desktop PC or laptop to create your account, then you’ll be able to apply to jobs from mobile devices. If you experience difficulties, please click here. Recruitment correspondence is normally by email so please check your email account and spam folder regularly.
We are committed to building an inclusive culture and strive to attract talent who thrive in an inclusive and flexible working environment. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know and will respond in a way that best fits your specific needs.


Armed Forces Covenant


We are proud to support the armed forces community by honouring the Armed Forces Covenant. We recognise the value that Serving Personnel, both Regular and Reserves, Veterans, Uniformed Cadet Instructors and Service Families contribute to our business 

and the United Kingdom. As part of the Covenant, Babcock offers Reservists and Uniformed Cadet Instructors up to 2 week’s special paid leave to help them meet their commitments. To find out more please click here.


Babcock International Group


For more than a century, Babcock has been trusted to deliver bespoke, highly skilled engineering services. We help customers in the UK and around the world to improve the capability, reliability and availability of their most critical assets within four market sectors; Marine, Land, Aviation, and Nuclear. We’re committed to providing a great employee experience in a supportive and engaging environment. You’ll benefit from excellent career and learning and development opportunities to ensure that you grow and achieve your full potential.
This role is within the Marine Sector of Babcock International Group, which delivers a wide array of complex through-life marine engineering services to defence and civil customers across the globe. These range from UK and international naval fleet support, commercial marine, engineering consultancy, weapons handling, equipment support, intelligence, cyber security and training. 



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